Are you a social media enthusiast? Are you connected with Facebook? Don’t you feel a little bored at times while doing internet shopping? 🤔

Well, without a doubt Facebook is a great platform. Moreover, it is now widely spread, and also stands out as the most advanced platform for allowing potential clients to participate in your web initiatives with just a few clicks.

Do you want to give your customers the quickest and most convenient way to contact you? You may achieve this quickly by using a WordPress FB chat plugin.

Why is Facebook Chat Important?

Now, you might wonder, why WordPress Facebook chat plugins and not other WordPress live chat plugins. The majority of people connect through Facebook, and WordPress Facebook chat plugins allow users to start a chat using their Facebook ID rather than their email address and name.

Live chat allows you to give excellent customer service by quickly resolving consumer issues. Here are a few important aspects that you’ll get by using Facebook live chats on your website:

• Enables your customers to interact with ‘humans’ instantly and easily
• Increases customer satisfaction
• Makes eCommerce business mire credible

It can also help you increase conversions by responding to sales inquiries in real-time, minimizing buyer barriers, and providing a comfortable human presence until clients are ready to take out their wallets.

ElementsKit (Facebook Chat Widget)

ElementsKit Facebook chat widget is an easy-to-use, advanced, feature-rich live chat system. While it isn’t a perfect example of WordPress live chat plugins, it can be simply incorporated with your WordPress website via its useful widget.

Essentially, Olark provides you with a piece of code that you can insert wherever you like. It’s all quite simple.

Another commendable part about ElementsKit is its all-in-one Elementor solution, with pre-designed templates, useful widgets, modules, and many more. It is also known as one of the most popular and fully customizable add-ons for Elementor.

ElementsKit for Elementor WordPress comes with an enormous amount of free and premium features:

• ✅ 8+ Unique Modules 
• ✅ 70+ Free & Premium Elements 
• ✅ 30+ Ready Pages
• ✅ 500+ Ready Sections

ElementsKit is a place where you would get multiple website building tools in one place. It also provides you the room to customize all the features with ease.

One of the main reasons for ElementsKit being so successful is its features are updating regularly over time. With ElementsKit you will get a full package of website building resources. 

Key features of ElementsKit Facebook Message Widget: 

• Simple install and easy-to-use plugin.
• Direct integration with Messenger.
• High in customization (e.g. color).
• Chat history.
• Comes with a bundle ElementsKit website package.
• Helps to make your website faster and lighter.
  

💰 Price: This plugin has two options free and pro. Pro package costs $39/year.

Facebook Chat Plugin

The Facebook Chat plugin is exactly what you’ve been looking for if you want a free and official way to chat with consumers via Facebook Messenger.

A registered Facebook user or a non-Facebook user can speak with you while viewing your site with the plugin. Non-Facebook users can speak with you in guest mode on Facebook, ensuring that you never lose a customer and instead gain more and more.

This plugin ensures that your customers don’t lose track of their conversations with you because all messages are preserved in their Messenger. The same goes for you too.

Top features of Facebook Chat Plugin: 

• It’s compatible with WooCommerce.
• Accept payments.
• FAQs can be automated.
• Auto-responses
• Define your available hours.
• Integration with a live agent
• Showcase the item
• Send follow-up messages
• Gather feedback from customers.

💰 Price: This plugin is free.

Cresta Social Messenger

Cresta Social Manager is a free WordPress Facebook chat plugin that allows your consumers to contact you directly through Facebook.

Customers can contact you right away by clicking on the designated messenger link on your website. You may find your customers’ message records saved on your basic FB messenger.

It’s quite simple to embed the plugin. You may embed the messenger button in your articles and pages using shortcodes. You have full control over which pages the Facebook Messenger button appears on.

Top features of Cresta Social Manager: 

• Support for shortcodes
• Messaging buttons can be added on a certain page/s.
• WooCommerce and WPML are both supported.
• Add a chat button to your site’s bottom right corner.
• Animation of a button (Pro)
• Position of the button (Pro)
• Size of the button (Pro)

💰 Price: This plugin has two options free and pro. Pro package costs $11.55/year.

Chaty

Chaty is another outstanding WordPress Facebook Communicate plugin that allows your customers to connect and chat with you while surfing your site using their chat app.

Customers can speak with you right away regardless of whether social media or chat app they’re using, but they must first choose which social media they’d like to contact and communicate with you on.

They can communicate over WhatsApp, Viber, Slack, Telegram, Messenger, Skype, Snapchat, and Instagram, among other platforms. As a result, it’s one of the best WordPress Facebook chat plugins for allowing your customers to directly call you.
Chaty’s most appealing feature is that it offers premium capabilities for free. For example, it provides a wide range of button designs, motion effects, display triggers, a contact form, and many other features for free

Key features of Chaty: 

• Allow up to two separate click-to-chat channels to be displayed.
• Create your own Call-To-Action message.
• Customers will be drawn in by the animated chatbox.
• Customize the chat button.
• Form for contacting us.
• Changing the size of the widget.
• Display many conversation channels for mobile and desktop users.
• At the same time, display all of the channels you desire (Pro)
• Targeting a specific country (Pro)
• Analytics for Widgets (Pro)

💰 Price: You may easily download the free version from the WordPress source. For a single site, the Pro edition costs $39/year.

Sendinblue

This option isn’t technically a WordPress live chat plugin, but it’s still quite simple to integrate with your site. You essentially get a simple embed code that you may place in the footer of your website (can be done via WordPress Customizer).

The major reason we’ve included Sendinblue here is that it’s a viable option for site owners seeking a multi-purpose solution that can do more than simply live chat.

Sendinblue is well renowned for its email marketing solutions, which compete with the industry’s best. Sendinblue’s greatest strength, however, is that it may replace a number of different tools in a single package.

Top features of Sendinblue: 

• Send out newsletters and broadcasts via email.
• Create an email marketing automation system.
• Send email using Sendinblue’s SMTP service.
• Create and manage Facebook ad campaigns.
• Create landing pages.
• Send a text message
• And, you guessed it, make use of live chat.

💰 Price: Sendinblue’s basic plan, which includes all of the aforementioned capabilities and allows you to send up to 120,000 emails each month, starts at $66/ month.

JivoChat

Now there’s JivoChat, a popular WordPress Facebook chat plugin that works with WordPress to allow customers to talk live.

JivoChat is a multi-channel live chat software that allows you to communicate with your consumers via chat, phone, email, and social media. The plugin is well-known for its integration with major apps such as Slack, PipeDrive, and Zoho CRM.

This plugin also supports Omni Channel. As a result, your user can speak with you in real-time from any messaging app. To help you manage your contacts more effectively, all of your messages and communications will be preserved in one location.

The plugin has the ability to translate any text into more than 90 languages. In addition, the chat widget is available in 20 different languages.

Key features of JivoChat:

• Callbacks across all channels.
• Chats with multiple agents.
• Team discussions are archived indefinitely.
• Chat auto-translation that complies with GDPR.
• Smart triggers and visitor tracking.

💰 Price: This plugin is absolutely free.

Zendesk Chat (formerly Zopim Live Chat)

One of the most popular live chat services for WordPress users is Zendesk Chat. It’s simple to set up owing to a WordPress plugin that can be downloaded for free from the official repository. 

With gorgeous, configurable layouts and themes, Zopim’s chat boxes are among the most elegant you’ll find.

The free Zendesk Chat membership allows one chat agent to manage an unlimited number of chats, however only one at a time. This live chat plugin may be sufficient if your website is small.

Top features of Zendesk Chat: 

• Complete mobile optimized, anyone will be able to chat on any device.
• Has a proactive chat option. By using the trigger option you can automatically answer while there’s a visitor.
• Advanced analytics dashboard.
• Compatible with any browser.
• Available in over 40 languages.
• HTML5 Dashboard.

💰 Price: This plugin has two options free and pro. Pro package costs $14/month.

LiveChat 

One of the useful live chat solutions that, as its name suggests, is designed around offering everyone in the picture something that is extremely simple to use. This is true for both your website visitors and customers, as well as for yourself (your agents).

Customers are greeted by a lovely chat window at the bottom of the page when using LiveChat. That box is always visible and can be accessed with a single mouse click. 

Your consumers can then offer feedback and rate their experience with your agent when the chat is completed. They can also promote you on social media by using the share buttons built within the chatbox.

Top features of LiveChat: 

• It’s been translated into 45 other languages.
• From a single account, you can chat on several websites.
• Support for file uploads as well as agent rankings
• canned retorts
• Analytics and reports
• Form of a ticket
• Transferring a conversation
• Message board polls
• Integration with Messenger
• Customizing the chat widget

💰 Price: For the first 14 days, the plugin is available for free. After that, you’ll have to pay $16 a month for one single site on an annual basis. You can also choose from a variety of more expensive packages.

Live Chat with Messenger Customer Chat

If you want to engage with your customers and prospects quickly, Messenger Customer Chat for WordPress is a good option. Users can be provided a personalized user experience that is combined with a powerful media impression.

However, the fact that you must first register an account on zotabox’s website before you can use the chat service is not so nice. 

It’s also a subscription-based plugin, which is excellent because it comes with a 30-day, no-credit-card-required trial that you may utilize to see if the product is worth buying.

Key features of Live Chat with Messenger Customer Chat:

• It generates a live chat environment.
• It synchronizes IM and website conversations.
• It’s a subscription-based service, but it includes a ton of cool extras.
• It offers a free 30-day trial with no credit card necessary.

💰 Price: It comes with a 30-days free non-credit card trial. However, Live chat with messenger has 3 Premium packages, starting at $6.49/month.

Formilla Live Chat

Formilla is a fantastic freemium live chat service. If your website has a small amount of traffic, you can sample Formilla for free; the free plan includes one agent, one concurrent conversation, and up to 30 total chats per month, all managed using Formilla’s own interface.

However, for those searching for high-volume live chat plugins, 30 chats per month won’t be enough for everyone, so most of you will need to upgrade. Premium users can use the Android and iOS apps, as well as the Formilla interface, to access chats. Customizable chat boxes and real-time visitor monitoring are also available to premium users.

Proactive chat, offline email forms, and chat queues for when operators are busy with other inquiries are among the other noteworthy features.

Key features of Formilla Live Chat:

• Easy integration plugin.
• Device friendly.
• Real-time visitor monitoring.
• Multiple languages support options.
• Custom chat-bot, AI chat-bot, proactive chat.

💰 Price: You may easily download the free version from WordPress. The Pro edition costs $19.99/month.

Conclusion

This brings us to the end of our list of eight of the finest live chat plugins for WordPress. You have no reason not to try one of the live chat plugins offered because most of them offer a free plan.

Lastly, we hope that you like the article. And for more interesting updates on WordPress don’t forget to like us on Facebook.